Support
Questions, bugs, wishes: an email is enough.
support@genug.app
Usually answered within a few working days. Helpful: your device model, iOS version, app version, and what you did last.
Common questions
- Do I need an account?
- No. Genug has no registration and no sign-in. The app works without an account with the provider.
- Where is my data?
- On your device and, if iCloud is on, in your private iCloud database. The provider has no access to it. Details in the privacy policy.
- My data does not show up on my second device.
- Check that both devices are signed in to the same iCloud account, and that the switch for Genug is on under "Settings → [your name] → iCloud → Apps using iCloud". Syncing runs through the system and can take a few minutes on a poor connection.
- I used Genug 1.0. What happens to my days?
- They stay. After the update, Today holds one general habit for each of the seven things from before, and your earlier days count for it. You can rename these habits, change their rhythm or remove them like any other.
- How do I add or change a habit?
- The pencil at the top of Today opens "Edit" with the seven areas. "+ Habit" in an area shows suggestions and leads to a habit of your own. Tapping an existing habit opens its goal, rhythm and reminder. Swiping it removes it.
- What happens when I remove a habit?
- It leaves Today. The days you checked it on stay in Week, Progress and the activities.
- Apple Health does not check my habit.
- Check three things: "Use Apple Health" has to be on in the settings of Genug. In iOS Settings under Health, Genug needs permission to read the matching data. And the habit's goal has to be reached for today. Genug reads the values when you open the app. A check you took back yourself is not set again by Apple Health on that day.
- I do not get a reminder.
- Check that notifications are allowed for Genug in iOS Settings and that the reminder is switched on for the habit. Reminders stay on the device you set them on and are not carried over to your other devices.
- Can I delete individual entries?
- You can change today: tapping a habit a second time takes the check back again. Past days stay as they were. There is no function to edit or delete them.
- How do I delete all my data?
- Remove the app from your device and delete its iCloud data in the system settings under "[your name] → iCloud → Manage Storage". After that nothing is left, the provider holds no copy.
- Is there a version for Android or the web?
- No. Genug is deliberately limited to Apple devices, because syncing runs through iCloud alone, without a server of ours.
- What does Genug cost?
- Nothing. Genug is free on the App Store. No subscription, no ads, no in-app purchases.
- Can I export my entries?
- Yes. Under "Settings → Export days" Genug writes your entries to a text file and hands it to the share sheet. Where it goes is up to you.